Outage in DonorPerfect

Intermittent Issue Accessing Pledge Tab and Posting Batches

Resolved Minor
February 03, 2023 - Started over 2 years ago - Lasted about 24 hours
Official incident page

Incident Report

Our team is investigating an issue where attempts to load the pledge tab or post a batch is causing errors. We are actively investigating and working hard to resolve this issue. We thank you for your patience as we work on this!
Components affected
DonorPerfect

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Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 02/04/2023 01:25PM

This incident has been resolved. Thank you for being a DonorPerfect customer!

MONITORING over 2 years ago - at 02/04/2023 07:14AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED over 2 years ago - at 02/04/2023 01:35AM

The issue has been identified and our team is working hard to resolve this. We thank you for your patience while we work on this!

INVESTIGATING over 2 years ago - at 02/03/2023 01:32PM

Our team is investigating an issue where attempts to load the pledge tab or post a batch is causing errors. We are actively investigating and working hard to resolve this issue. We thank you for your patience as we work on this!

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