Outage in DonorPerfect
Chat Support Unavailable within DonorPerfect
Resolved MinorIncident Report
We are currently investigating an issue with Chat Support being unavailable from within DonorPerfect. When trying to connect to chat support, it shows a blank screen. You can access chat from our DP Community page within our Knowledgebase under "submit a case to support".
We're working hard to resolve this issue, and we recommend using Phone support or accessing chat from our Community page. We apologize for any inconvenience.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
over 3 years ago - at 03/20/2023 07:29PM
This incident has been resolved. Thank you and we apologize for any inconvenience this caused.
INVESTIGATING
over 3 years ago - at 03/20/2023 06:19PM
We are currently investigating an issue with Chat Support being unavailable from within DonorPerfect. When trying to connect to chat support, it shows a blank screen. You can access chat from our DP Community page within our Knowledgebase under "submit a case to support".
We're working hard to resolve this issue, and we recommend using Phone support or accessing chat from our Community page. We apologize for any inconvenience.
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