Outage in DRACOON

Partial Outage of Login Functionality

Resolved Minor
February 12, 2024 - Started 3 months ago - Lasted about 1 hour
Official incident page

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Outage Details

We are currently investigating an issue with the Login Functionality. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.
Components affected
DRACOON OAuth Service
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 02/12/2024 09:30AM

The issue with the Login Functionality has been fully resolved. All systems are now operating normally. We apologize for any inconvenience this may have caused and appreciate your patience. If you continue to experience any issues, please don't hesitate to reach out to our support team for assistance.

MONITORING 3 months ago - at 02/12/2024 09:12AM

The issue with the Login Functionality has been resolved, and we are monitoring the situation to ensure it remains stable. We apologize for any inconvenience this may have caused and appreciate your patience.

IDENTIFIED 3 months ago - at 02/12/2024 09:08AM

We have identified the issue with the Login Functionality. Our engineers are working on a resolution and we are confident that we will have a fix in place soon. We will provide more information and updates as soon as they become available. Only customers with DRACOON Premium and with MFA in use are affected.

INVESTIGATING 3 months ago - at 02/12/2024 08:51AM

We are currently investigating an issue with the Login Functionality. Our team is working to gather more information and resolve the issue as quickly as possible. We apologize for any inconvenience this may cause and will provide updates as soon as we have them.

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