Outage in Drift

Drift Messaging Latency

Resolved Minor
July 19, 2023 - Started 10 months ago - Lasted about 1 hour

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Outage Details

We are currently experiencing issues with live chat for some users. Those impacted are seeing latency in messages loading in the conversation view. The engineering team is investigating this issue.
Components affected
Drift Chat
Latest Updates ( sorted recent to last )
10 months ago - at 07/19/2023 11:24PM

We are currently experiencing issues with live chat for some users. Those impacted are seeing latency in messages loading in the conversation view. The engineering team is investigating this issue.

10 months ago - at 07/20/2023 12:13AM

Engineering identified a fix for the issue and we have deployed the update to all impacted users. We are starting to see normal functionality with Drift chat. We will continue to monitor until we have confirmation this is resolved.

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