Outage in Cisco Duo

SMS and Call delivery issue in the Great Britain region

Resolved Minor
September 04, 2023 - Started 8 months ago - Lasted about 18 hours
Official incident page

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Outage Details

We are currently investigating an issue with SMS and Call delivery issue in the GB region.
Components affected
Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Phone Support Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Email Support Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo SSO Cisco Duo SMS Message Delivery Cisco Duo SSO Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo SSO Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo SMS Message Delivery Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo SSO Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo SSO Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo Cloud PKI Cisco Duo Phone Call Delivery Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Cloud PKI Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Cloud PKI Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo SMS Message Delivery Cisco Duo Phone Call Delivery Cisco Duo Admin Panel Cisco Duo Core Authentication Service Cisco Duo Phone Call Delivery Cisco Duo SMS Message Delivery Cisco Duo Core Authentication Service Cisco Duo Cloud PKI Cisco Duo SMS Message Delivery Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Core Authentication Service Cisco Duo SMS Message Delivery Cisco Duo Push Delivery Cisco Duo Core Authentication Service Cisco Duo Push Delivery Cisco Duo SSO Cisco Duo Push Delivery Cisco Duo SMS Message Delivery Cisco Duo SSO Cisco Duo SSO Cisco Duo Phone Call Delivery Cisco Duo Push Delivery Cisco Duo Push Delivery Cisco Duo Phone Call Delivery Cisco Duo Core Authentication Service Cisco Duo Admin Panel Cisco Duo Admin Panel Cisco Duo Push Delivery Cisco Duo Admin Panel Cisco Duo SSO Cisco Duo SSO
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/05/2023 07:25AM

The issue with carrier-level SMS and call deliveries in the Great Britain region is fully resolved and all services are now fully functional.

IDENTIFIED 8 months ago - at 09/04/2023 02:19PM

We have identified there is an ongoing failure of SMS and Call delivery to users in the UK related to a carrier-level outage.

INVESTIGATING 8 months ago - at 09/04/2023 12:58PM

We are continuing to investigate this issue.

INVESTIGATING 8 months ago - at 09/04/2023 12:58PM

We are currently investigating an issue with SMS and Call delivery issue in the GB region.

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