Outage in e-Boks

Problemer på den offentlige NemLog-in / There are problems with the public NemLog-in solution

Resolved Major
April 09, 2024 - Started 24 days ago - Lasted about 5 hours
Official incident page

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Outage Details

Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse. Det er muligt at logge på e-Boks via app. There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction. It is still possible to log in to e-Boks via the app.
Latest Updates ( sorted recent to last )
RESOLVED 23 days ago - at 04/09/2024 01:09PM

This incident has been resolved.

MONITORING 24 days ago - at 04/09/2024 11:59AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 24 days ago - at 04/09/2024 07:47AM

Der opleves problemer på den offentlige Digital Post løsning, hvilket betyder, at det ikke er muligt at logge på e-Boks via Nemlog-in. Fejlen er rapporteret til Digitaliseringsstyrelsen og afventer deres fejlrettelse.
Det er muligt at logge på e-Boks via app.

There are problems with the public digital mail solution, which means that it is not possible to log in to e-Boks via Nemlog-in. The problem has been reported to the Danish Agency for Digital Government and is awaiting their error correction.
It is still possible to log in to e-Boks via the app.

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