EBSCO

EBSCO Status

Official source
Everything seems OK

Ongoing Delay in EBSCO/OCLC eBook MARC records

OCLC has received and begun processing the URL changes from “http” to “https” for EBSCO eBook and audiobook collections. Initially, OCLC anticipated tha...

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Stats

2 incidents in the last 7 days

7 incidents in the last 30 days

Automatic Checks

Last check: 6 minutes ago

Last known issue: 8 days ago

Latest Incidents

Last 30 days

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Resolved Service Issue Reported – Authentication to OpenURL through authenticated proxy is failing for ExLibris/Primo resources

EBSCO Customer Support has received reports of an issue with authentication to OpenURL. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

about 18 hours ago Official incident report

Resolved Service Issue Reported – SI 1249307 has been created to address customer reports regarding inability to login to personal user accounts.

EBSCO Customer Support has received reports of an issue with MyEBSCO personal user accounts. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

Resolved Service Issue Reported – eBook Services

EBSCO Customer Support has received reports of an issue with eBook Services, including online viewing and downloads. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

Resolved Service Issue Reported – eBook Services

EBSCO Customer Support has received reports of an issue with eBook Services, including online viewing and downloads. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

Resolved Service Issue Reported – Users are encountering an Authentication Code 103 error message when trying to access EBSCO resources using OpenAthens/Shibboleth/SSO

EBSCO Customer Support has received reports of an issue with EBSCO Research Databases and EBSCO Discovery. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

Resolved Intermittent Linking errors/Usage Consolidation Outage

EBSCO Customer Support's phones are unavailable. HLM is also impacted and not accessible at this time. Our engineering teams are continuing to work on issue and we will update this page when more information is available.

Resolved LearningExpress Library Site Degraded Performance

We are currently investigating this issue.

about 1 month ago Official incident report

Resolved Service Issue Reported – EDS Latency and Service Unavailable Error

EBSCO Customer Support has received reports of an issue with EDS/EHOST Latency and Service Unavailable Error. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

about 2 months ago Official incident report

Resolved Service Issue Reported – Shibboleth/SSO authentication

EBSCO Customer Support has received reports of an issue with Shibboleth/SSO authentication producing a 500 error. Our engineering teams are currently investigating the issue and we will update this page when more information is available.

about 2 months ago Official incident report

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