Outage in Egnyte

Intermittent issues in Egnyte Secure & Govern (US region)

Resolved Major
October 05, 2023 - Started 7 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating issues with our Secure & Govern service in the US region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.
Components affected
Egnyte UI
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 10/05/2023 06:36PM

Our team confirmed that everything should be back to normal now. If you continue to experience any issues, please reach out to our support team for further assistance. We apologize for any inconvenience this may have caused and appreciate your patience during this time.

IDENTIFIED 7 months ago - at 10/05/2023 06:27PM

As we continue to work on the identified issue, we will provide more information within the next 30 minutes.

IDENTIFIED 7 months ago - at 10/05/2023 05:56PM

We continue to work on the fix for the identified issue. We will provide an update in the next 30 minutes.

IDENTIFIED 7 months ago - at 10/05/2023 05:26PM

We are continuing to work on a fix for this issue.

IDENTIFIED 7 months ago - at 10/05/2023 04:55PM

Our team has identified the issue and we're actively working on a fix. We will provide an update within the next 30 minutes.

INVESTIGATING 7 months ago - at 10/05/2023 04:35PM

We are currently investigating issues with our Secure & Govern service in the US region. Our team is actively working on a resolution, and we will provide an update in the next 30 minutes. We apologize for any disruption this may cause and appreciate your patience as we work to restore normal service.

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