Outage in EIDO Healthcare

Document downloads failing

Resolved Minor
October 13, 2023 - Started 7 months ago - Lasted about 1 hour

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Outage Details

We are currently investigating this incident.
Latest Updates ( sorted recent to last )
INVESTIGATING 7 months ago - at 10/13/2023 02:10PM

We are currently investigating this incident.

INVESTIGATING 7 months ago - at 10/13/2023 02:17PM

Issue appears to be intermittently affecting requests, but performance has deteriorated significantly, we are continuing to investigate.

MONITORING 7 months ago - at 10/13/2023 02:46PM

We are adding an additional instance to increase capacity and are monitoring the result.

MONITORING 7 months ago - at 10/13/2023 02:53PM

The download failures have been resolved but performance is still degraded, we will continue to monitor the situation.

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