Outage in Ekco Cloud Edinburgh

FortiOS - FG-IR-22-398 vulnerability

Resolved Minor
December 12, 2022 - Started over 1 year ago - Lasted 11 months
Official incident page

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Outage Details

Ekco have been made aware of the following issue with Forti OS https://fortiguard.fortinet.com/psirt/FG-IR-22-398 we are investigating the issue as a matter of urgency and will be contacting customers to advise what action to take.
Components affected
Ekco Cloud Edinburgh Compute
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 10/30/2023 04:01PM

This incident has been resolved.

IDENTIFIED over 1 year ago - at 12/14/2022 02:35PM

Please note that the list of affected FortiOS versions has been revised as per the below.

Affected products are as follows:

FortiOS version 7.2.0 through 7.2.2
FortiOS version 7.0.0 through 7.0.8
FortiOS version 6.4.0 through 6.4.10
FortiOS version 6.2.0 through 6.2.11
FortiOS version 6.0.0 through 6.0.15
FortiOS version 5.6.0 through 5.6.14
FortiOS version 5.4.0 through 5.4.13
FortiOS version 5.2.0 through 5.2.15
FortiOS version 5.0.0 through 5.0.14
FortiOS-6K7K version 7.0.0 through 7.0.7
FortiOS-6K7K version 6.4.0 through 6.4.9
FortiOS-6K7K version 6.2.0 through 6.2.11
FortiOS-6K7K version 6.0.0 through 6.0.14

Solutions are as follows:

Please upgrade to FortiOS version 7.2.3 or above
Please upgrade to FortiOS version 7.0.9 or above
Please upgrade to FortiOS version 6.4.11 or above
Please upgrade to FortiOS version 6.2.12 or above
Please upgrade to upcoming FortiOS version 6.0.16 or above
Please upgrade to upcoming FortiOS-6K7K version 7.0.8 or above
Please upgrade to FortiOS-6K7K version 6.4.10 or above
Please upgrade to upcoming FortiOS-6K7K version 6.2.12 or above
Please upgrade to FortiOS-6K7K version 6.0.15 or above

IDENTIFIED over 1 year ago - at 12/12/2022 11:23PM

For all customers who subscribe to a Managed Firewall service, Ekco will be in contact to arrange a firmware upgrade, should this be required.

For any customers that manage their own FortiGate firewalls and their upgrades, please note the following:

Affected products are as follows:

FortiOS version 7.2.0 through 7.2.2
FortiOS version 7.0.0 through 7.0.8
FortiOS version 6.4.0 through 6.4.10
FortiOS version 6.2.0 through 6.2.11
FortiOS-6K7K version 7.0.0 through 7.0.7
FortiOS-6K7K version 6.4.0 through 6.4.9
FortiOS-6K7K version 6.2.0 through 6.2.11
FortiOS-6K7K version 6.0.0 through 6.0.14

Solutions are as follows:

Please upgrade to FortiOS version 7.2.3 or above
Please upgrade to FortiOS version 7.0.9 or above
Please upgrade to FortiOS version 6.4.11 or above
Please upgrade to FortiOS version 6.2.12 or above
Please upgrade to FortiOS-6K7K version 7.0.8 or above
Please upgrade to FortiOS-6K7K version 6.4.10 or above
Please upgrade to FortiOS-6K7K version 6.2.12 or above
Please upgrade to FortiOS-6K7K version 6.0.15 or above

Should you have any questions or concerns, please reach out to Ekco Support via support@ek.co or call +44 1273 987 920.

INVESTIGATING over 1 year ago - at 12/12/2022 08:36PM

Ekco have been made aware of the following issue with Forti OS https://fortiguard.fortinet.com/psirt/FG-IR-22-398 we are investigating the issue as a matter of urgency and will be contacting customers to advise what action to take.

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