Outage in Ekco Cloud Edinburgh

Production DC Outage

Resolved Minor
November 17, 2022 - Started about 2 years ago - Lasted about 5 hours
Official incident page

Need to monitor Ekco Cloud Edinburgh outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Ekco Cloud Edinburgh, and never miss an outage again.
Start Free Trial

Outage Details

Hi , Please be aware we are currently investigating an issue which is causing an outage at our primary datacentre, this appears to be network related and is under investigation. Further update will provided at 10am.
Components affected
Ekco Cloud Edinburgh External Transit
Latest Updates ( sorted recent to last )
RESOLVED about 2 years ago - at 11/17/2022 02:22PM

This incident has now been marked as resolved, a formal RCA will be provided to all effected clients in due course.

MONITORING about 2 years ago - at 11/17/2022 11:26AM

The datacentre have now resolved the power issue going to one of our racks.

We are seeing all services return to normal now, we will continue to monitor the service for any hangover issues.

INVESTIGATING about 2 years ago - at 11/17/2022 10:25AM

We are seeing some customer services start to recover however Ekco services are still effected, this includes but is not limited to:

SMTP relay
vCloud
DNS
Hosted docker registry

INVESTIGATING about 2 years ago - at 11/17/2022 10:04AM

We are continuing to investigate this outage, the datacentre have identified a power issue with the feeds to our racks. They are investigating this on their end and we are continuing investigations our end to mitigate the issue.

INVESTIGATING about 2 years ago - at 11/17/2022 09:39AM

Hi ,

Please be aware we are currently investigating an issue which is causing an outage at our primary datacentre, this appears to be network related and is under investigation.

Further update will provided at 10am.

Latest Ekco Cloud Edinburgh outages

FortiOS / FortiProxy - Heap buffer underflow in administrative interface - CVE-2023-25610 - almost 2 years ago
FortiOS - FG-IR-22-398 vulnerability - about 2 years ago
Monitoring outage - non client impacting - about 2 years ago
VMware Local privilege escalation vulnerability (CVE-2022-31676) - over 2 years ago
Upstream transit intermittency - over 2 years ago

Need to know when vendors go down? You’re in the right place

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime

Start today for FREE