Outage in Endicia

USPS Tracking Error

Resolved Minor
January 17, 2024 - Started 4 months ago - Lasted 2 days
Official incident page

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Outage Details

We are still in communication with USPS regarding reports of some tracking numbers on the USPS website being displayed as "counterfeit" postage. Our team is currently investigating this further and working towards a solution. We appreciate your patience!
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 01/19/2024 10:56PM

On January 12, 2024, the United States Postal Service identified a subset of shipments incorrectly flagged as unpaid. The USPS tracking pages for these shipments displayed a message saying that the packages were identified as fraudulent and could be seized.

The USPS has undertaken efforts to remove this messaging from tracking pages and to release incorrectly flagged packages for delivery. Any incorrect messages remaining on tracking pages will be removed in the coming days.

INVESTIGATING 4 months ago - at 01/17/2024 08:18PM

We are still in in communication with USPS regarding reports of some tracking numbers on the USPS website being displayed as "counterfeit" postage. We are working with the USPS to resolve this issue and ensure that all proper and valid packages are delivered to customers.

INVESTIGATING 4 months ago - at 01/17/2024 06:54PM

We are still in communication with USPS regarding reports of some tracking numbers on the USPS website being displayed as "counterfeit" postage. Our team is currently investigating this further and working towards a solution. We appreciate your patience!

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