Outage in Envoy

Envoy Mobile App & Dashboard Unresponsive

Resolved Major

May 02, 2023 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently aware of the issue with the Envoy Mobile App not being responsive. Our team is currently investigating and will provide an update shortly.

Need to monitor Envoy outages?

Monitor all your external dependencies in one place
Get instant alerts when outages are detected
Be the first to know if service is down
Show real-time status on private or public status page
Keep your team informed

Start monitoring for free

Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 05/02/2023 03:50AM

We have identified and rolled out a fix to address the disruption to both the Envoy Mobile App & Dashboard; please reach out to Envoy Support via hi@envoy.com or the live chat messenger should further issues persist.

IDENTIFIED almost 3 years ago - at 05/02/2023 02:18AM

We are currently aware of the issue with the mobile app not being responsive. This is also causing slow load times on our web dashboard. We have identified the cause and are working towards a resolution. We will provide another update as soon as available.

INVESTIGATING almost 3 years ago - at 05/02/2023 12:58AM

We are continuing to investigate this issue.

INVESTIGATING almost 3 years ago - at 05/02/2023 12:58AM

We are currently aware of the issue with the Envoy Mobile App not being responsive. Our team is currently investigating and will provide an update shortly.

Latest Envoy outages

[01/27/2026] - Performance Issues with Maps - 16 days ago

SMS Notification delayed - 17 days ago

1.23.2026 | Envoy Visitors - Device Connectivity issues - 20 days ago

Room tablets are experiencing an outage. - 27 days ago

Some Envoy Kiosk users are unable to print badges - about 1 month ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 5850 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook