Outage in Envoy

Email Notifications & Invites not sending

Resolved Major
February 21, 2024 - Started 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue that is causing email notifications, invites and welcome emails to not be sent through Envoy. We apologize for any inconvenience this may cause and will provide an update as soon as possible.
Components affected
Envoy Email notifications
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 02/21/2024 09:18PM

The issue regarding Envoy invites and welcome emails has been resolved. If you continue to experience issues, please contact support.

IDENTIFIED 2 months ago - at 02/21/2024 08:38PM

We have identified the issue that is causing problems with Envoy email notifications, invites, and welcome emails. Our team is working on a solution.

INVESTIGATING 2 months ago - at 02/21/2024 05:52PM

We are currently investigating an issue that is causing email notifications, invites and welcome emails to not be sent through Envoy. We apologize for any inconvenience this may cause and will provide an update as soon as possible.

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