IsDown continuously monitor the official Envoy status page for ongoing outages. Check the stats for the latest 30 days and a list of the last Envoy outages.
Number of Outages
2
Average Downtime
153 mins
Total Downtime
306 mins
Since last incident
22 days
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Envoy, and never miss an outage again.
Minor · 22 days ago · lasted about 2 hours
We are looking into the issue of users getting the message “something went wrong” when using the Envoy Mobile App.
Major · about 1 month ago · lasted about 3 hours
We are currently aware of the issue with the Envoy Mobile App not being responsive. Our team is currently investigating and will provide an update shortly.
Major · about 2 months ago · lasted about 1 hour
Our team has identified an issue with scheduling and booking desks Our engineering team is working to identify the root cause and implement a solution.
Minor · 2 months ago · lasted about 3 hours
We are currently experiencing delays with delivering SMS notifications due to Twilio, our SMS service provider. Please see https://status.twilio.com/ for additional details.
Major · 2 months ago · lasted about 3 hours
We are currently experiencing a disruption of service to our analytics components. Our engineering team is working to identify a fix; additional updates will be provided as soon as possible.
Minor · 3 months ago · lasted about 10 hours
We are aware of an issue with Meetings booked/deleted through the calendar does not show on iPad without manually refreshing the iPad. This is under investigation.
Major · 3 months ago · lasted about 6 hours
We are currently investigating an issue with the support messenger missing from the Envoy dashboard; in the interim, please leverage the chat icon located on https://envoy.help/en/
Minor · 3 months ago · lasted 13 minutes
We are aware of the issue with Visitor Exports returning a Blank CSV. Our team is currently investigating it
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