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Check the stats and details of the latest Envoy outages and issues
Maintenance Resolved · 25 days ago · lasted 3 minutes
Envoy will need additional time to complete maintenance within our Desks product; we anticipate the extension to last through 6:30pm PST but will update the status page once complete.
Minor Resolved · about 1 month ago · lasted 7 minutes
We know that some customers cannot connect to Envoy and get the message."Envoy is Having trouble connecting" Our team is looking into this and will update you soon.
Minor Resolved · about 1 month ago · lasted about 3 hours
We are currently investigating reports of "Envoy is having trouble connecting" errors when attempting to log in to the dashboard; we will provide an update as soon as one is available regarding this incident.
Minor Resolved · about 1 month ago · lasted 1 day
We are aware of an issue impacting some customers/users with not being able to schedule via Envoy; we are looking into this and will provide an update as soon as possible.
Minor Resolved · 2 months ago · lasted about 1 hour
Mobile App not loading
We are aware of an issue with customers seeing the error message "something went wrong; please try again". The engineering team is looking into this and working to resolve it as soon as we can.
Maintenance Resolved · 2 months ago · lasted 3 days
Mobile App and Web Dashboard not loading
We are aware of an issue with the mobile app and Web Dashboard not loading and check-in/registration failing. This is under investigation, and we will provide an update soon.
Minor Resolved · 4 months ago · lasted 4 minutes
Service Disruption - Partial
We are currently experiencing service degradation due to the infrastructure, Heroku; additional monitoring can be found here: https://status.heroku.com/ Our engineers are aware of the issue and are closely monitoring it.
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