Equinix Metal Status

Resolved Device Provisioning Issue in NRT1

We are currently investigating an issue affecting provisioning in NRT1. Provisioning in this facility may fail or time out while we resolve the problem. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

Resolved DFW2 Network Connectivity Issue

We have identified an issue affecting one of our Top of Rack (ToR) switches at our DFW2 Facility, which impacted network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

Resolved Emergency: SJC1 Reboot Single Rack Switch Pair

We will be conducting an emergency reboot to a rack switch stack in SJC1 to alleviate a fault condition. Customers in this rack will experience approximately 15 minutes of downtime during the reboot process. Please reach out via [email protected] or our community Slack should you have any questions.

Resolved Emergency: AMS1 Reboot Single Rack Switch Pair

We will be conducting an emergency reboot to a rack switch stack in AMS1 to alleviate a fault condition. Customers in this rack will experience approximately 15 minutes of downtime during the reboot process. Please reach out via [email protected] or our community Slack should you have any questions.

Resolved DFW2 Network Connectivity Issue

We are currently investigating a network issue at our DFW2 Facility, which is impacting network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

Resolved Device Provisioning Issue in FRA2

We had identified an issue affecting provisioning in FRA2 and our engineers are working to fix the issue. Provisioning in this facility may fail or time out while we resolve the problem. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

Resolved Global Device Provisioning Issue

We are currently investigating an issue that is affecting device provisioning in multiple locations globally. Provisioning may fail or time out while we resolve the problem. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.

Resolved Provisioning Services Unavailable in DC13

We are experience a problem in our DC13 facility that impacts provisioning services, including metadata and SOS. We are actively working to resolve this problem. Please reach out to us via [email protected] with any questions.

Resolved Reduced network throughput between some facilities

We're experiencing reduced network throughput between some facilities. Our networking team is investigating the issue. If this problem impacts your operations please reach out to [email protected]

Resolved Device Provisioning Issues

We are currently investigating an issue that is affecting device provisioning in multiple locations. Provisioning may fail or time out while we work to isolate and resolve the issue. Please visit status.equinixmetal.com for further updates or reach out to [email protected] for further assistance.