Number of Incidents
11 outages
Since last incident
1 days
Stay on top of outages with IsDown with real-time notifications and overview dashboards. Monitor the official status pages of all your vendors, SaaS, and tools, including Equinix Metal.
Major · about 20 hours ago · lasted about 6 hours
Our engineering team is currently investigating an issue where customers are unable to log into the customer portal. Please reach out to support@equinixmetal.com with any questions.
Minor · 5 days ago · lasted about 2 hours
AM6 Network Connectivity Issue
We are currently investigating a network issue at our AM6 Facility, which is impacting network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Minor · 5 days ago · lasted about 2 hours
Emergency Backbone Maintenance - NY Metro
We have a hardware issue with a core device in the New York Metro. Currently there is not any known customer facing impact, but we need to take emergency action to properly recover the device. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Minor · 9 days ago · lasted about 2 hours
We are currently investigating a network issue, Anycast prefixes are being dropped in our Metros, which is impacting network stability in a limited number of hosts. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Minor · 9 days ago · lasted about 17 hours
Device Provisioning Issue in DC
We are currently investigating an issue affecting provisioning Windows OS in DC. Provisioning Windows OS in DC may fail or time out while we resolve the problem. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
Minor · 9 days ago · lasted about 3 hours
We are currently investigating a network issue at SG3 and SG5. Please visit status.equinixmetal.com for further updates or reach out to support@equinixmetal.com for further assistance.
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