Outage in Estated
Elevated API request failures
Resolved MinorOfficial incident page
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Outage Details
Latest Updates ( sorted recent to last )
After monitoring post-fix, we're now considering the issue as resolved. We again apologize for any inconvenience.
A fix has been released and we're actively monitoring the situation. We apologize for any inconvenience.
We’ve identified the root cause to be from a rare scenario in which a high volume of longer running API requests cause a deadlock of new database connections. When this happens, some API requests fail as attempts to fetch a new database connection result in a connection timeout.
A fix is currently being worked on and it will be rolled out in the next couple of hours.
We've identified the issue as being caused by a network connection drop and are investigating the root cause.
We're currently experiencing an outage with some requests to our V4 API and are investigating the issue. We apologize for any inconvenience.
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