Outage in Estated

Issue with requests that require address parsing

Resolved Minor
September 07, 2021 - Started over 2 years ago
Official incident page

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Outage Details

We're currently experiencing a high failure rate for requests which require our address parser to be called and are investigating the issue.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 09/07/2021 06:51AM

The fix has been successfully deployed to all of our address parser instances. We observed a number of requests beginning to fail at approximately 11:02 PM PST, returning to normal levels at approximately 11:30 PM PST. This outage impacted requests for addresses that did not exist within our caching layer.

We apologize for any inconvenience.

IDENTIFIED over 2 years ago - at 09/07/2021 06:26AM

We've identified the issue and are working on deploying a fix.

INVESTIGATING over 2 years ago - at 09/07/2021 06:14AM

We're currently experiencing a high failure rate for requests which require our address parser to be called and are investigating the issue.

Latest Estated outages

API Outage - over 2 years ago
Elevated API request failures - almost 3 years ago

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