Outage in Exact System

Exact Online/HR & Salaris Gemak/Exact Globe - Letter Tax Authorities 'aanwas premieloon WHK' does not match 'aanwas premieloon AOF'

Resolved Minor
May 02, 2024 - Started 15 days ago - Lasted 5 days
Official incident page

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Outage Details

You may have received a letter from the Tax Authority to inform you that the 'totaal aanwas in het cumulatieve premieloon WHK' and 'totaal aanwas in het cumulatieve premieloon AOF Hoog/Laag/Uitkering' do not match in 2023 and/or 2024. We are currently in consultation with the Tax Authorities on how to proceed. If you received this letter, please enter a web question through the [support portal > services & contact > contact support > payroll > new message] with subject 'correctie WHK Loon 2023 en 2024' instead of calling support. We will inform you through this web case on any steps to be taken as soon as they have been coordinated with the Tax Authorities. Our apologies for the inconvenience.
Latest Updates ( sorted recent to last )
RESOLVED 10 days ago - at 05/07/2024 09:10AM

Following the consultation that took place with the Tax Authorities, an additional message has been posted on the Tax Authorities' Salaris Forum. In it, the Tax Authorities indicate that the letter with subject ‘Correctie WHK Loon 2023 en 2024’ may be considered as not having been sent. You or your client will receive an apology letter from the Tax Authorities about this in the coming weeks. As a result, this means that you do not need to correct anything in your payroll software.

You can find the publication on the Salaris forum through https://fsa.pleio.nl/news/view/7e4749c7-9d20-4cbe-9fda-020b9f7e7be6/belastingdienst-controleert-whk-loon-2023.
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IDENTIFIED 14 days ago - at 05/03/2024 12:04PM

We are still in consultation with the Tax Authorities. No action is required from you at the moment. If you have received this letter and would like to be kept informed about the follow-up, please enter a web question through the [support portal > services & contact > contact support > payroll > new message] with subject 'correctie WHK Loon 2023 en 2024'. We will inform you through this web case.

IDENTIFIED 14 days ago - at 05/03/2024 08:20AM

We are awaiting official response from the Tax Authorities. We will inform you as soon as information is available.

IDENTIFIED 15 days ago - at 05/02/2024 10:50AM

You may have received a letter from the Tax Authority to inform you that the 'totaal aanwas in het cumulatieve premieloon WHK' and 'totaal aanwas in het cumulatieve premieloon AOF Hoog/Laag/Uitkering' do not match in 2023 and/or 2024. We are currently in consultation with the Tax Authorities on how to proceed. If you received this letter, please enter a web question through the [support portal > services & contact > contact support > payroll > new message] with subject 'correctie WHK Loon 2023 en 2024' instead of calling support. We will inform you through this web case on any steps to be taken as soon as they have been coordinated with the Tax Authorities. Our apologies for the inconvenience.

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