Outage in Exact System

Exact Online - Time entry in Manufacturing only possible for single lines (Global)

Resolved Minor
May 14, 2024 - Started 6 months ago - Lasted 2 days
Official incident page

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Outage Details

When entering hours in your Manufacturing environment through [Manufacturing - Time reporting - Time entry - Enter- Daily entry] you may experience that you are unable to add a second line to your daily entry screen or that your input time entries on consecutive lines are not saved. The issue has been identified, and a fix is in development. We will post an update on this page as soon as more information becomes available. Our apologies for the inconvenience.
Components affected
Exact System Productie
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 05/16/2024 10:37AM

The issue has been resolved. It is possible again to save time entries with multiple lines. Our apologies for the inconvenience.

IDENTIFIED 6 months ago - at 05/14/2024 11:54AM

When entering hours in your Manufacturing environment through [Manufacturing - Time reporting - Time entry - Enter- Daily entry] you may experience that you are unable to add a second line to your daily entry screen or that your input time entries on consecutive lines are not saved. The issue has been identified, and a fix is in development. We will post an update on this page as soon as more information becomes available. Our apologies for the inconvenience.

INVESTIGATING 6 months ago - at 05/14/2024 11:54AM

When entering hours in your Manufacturing environment through [Manufacturing - Time reporting - Time entry - Enter- Daily entry] you may experience that you are unable to add a second line to your daily entry screen or that your input time entries on consecutive lines are not saved. The issue has been identified, and a fix is in development. We will post an update on this page as soon as more information becomes available. Our apologies for the inconvenience.

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