Outage in F5 Distributed Cloud

Log collection problem

Resolved Minor
March 09, 2023 - Started about 1 year ago - Lasted about 4 hours
Official incident page

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Outage Details

Log collection across Secure Mesh and App Stack services are affected since 06:30pm UTC and customers will not be able to query new logs on F5XC Console (Portal). Our team is investigating the root cause and we will provide regular updates till the issue is resolved. Customer applications and/or security services are NOT impacted at this time.
Latest Updates ( sorted recent to last )
RESOLVED about 1 year ago - at 03/09/2023 11:56PM

This incident has been resolved

MONITORING about 1 year ago - at 03/09/2023 10:21PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 year ago - at 03/09/2023 08:45PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 1 year ago - at 03/09/2023 08:25PM

Log collection across Secure Mesh and App Stack services are affected since 06:30pm UTC and customers will not be able to query new logs on F5XC Console (Portal). Our team is investigating the root cause and we will provide regular updates till the issue is resolved. Customer applications and/or security services are NOT impacted at this time.

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