Outage in Fastly

Delayed Metric Visibility in our NGWAF Console

Resolved Minor
July 21, 2023 - Started almost 2 years ago - Lasted about 2 hours
Official incident page

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Outage Details

Fastly Engineering has received reports of an issue impacting the CORP view of NGWAF missing metric data beginning at 00:00 UTC 21st of July 2023. Please note: A previous slack broadcast message was sent to our customers as our status page provider restored www.fastlystatus.com availability, as communicated on: -  https://www.fastlystatus.com/incident/375966.
Components affected
Fastly Security Fastly NGWAF@Edge
Latest Updates ( sorted recent to last )
INVESTIGATING almost 2 years ago - at 07/21/2023 03:26PM

Fastly Engineering has received reports of an issue impacting the CORP view of NGWAF missing metric data beginning at 00:00 UTC 21st of July 2023. Please note: A previous slack broadcast message was sent to our customers as our status page provider
restored www.fastlystatus.com availability, as communicated on:
-  https://www.fastlystatus.com/incident/375966.

IDENTIFIED almost 2 years ago - at 07/21/2023 03:33PM

Fastly Engineering has identified the issue and a fix is currently being implemented for the CORP view of the NGWAF. Customers should begin to see rollup data for workspaces first and then corp level rollups. All other services are unaffected by this event.

MONITORING almost 2 years ago - at 07/21/2023 05:42PM

A fix has been implemented and we are monitoring the results.

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