Outage in FastSpring

API Errors

Resolved Major

April 25, 2022 - Started almost 2 years ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue with our APIs that has led to an increase in error responses.

Components affected

FastSpring System

Latest Updates ( sorted recent to last )

MONITORING almost 2 years ago - at 04/25/2022 02:35PM

A fix has been implemented and we are monitoring the results.

Calls to the API, backend login, checkout errors, and other platform functions may have responded slowly or timed out.

The time range (in UTC) of the incident was 08:30 to 09:42 and 10:33 to 14:10

INVESTIGATING almost 2 years ago - at 04/25/2022 01:40PM

We are continuing to investigate this issue.

INVESTIGATING almost 2 years ago - at 04/25/2022 12:03PM

We are currently investigating an issue with our APIs that has led to an increase in error responses.

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