Outage in FastSpring

API Errors

Resolved Major
April 25, 2022 - Started over 1 year ago - Lasted about 3 hours
Official incident page

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Outage Details

We are currently investigating an issue with our APIs that has led to an increase in error responses.
Components affected
FastSpring System
Latest Updates ( sorted recent to last )
MONITORING over 1 year ago - at 04/25/2022 02:35PM

A fix has been implemented and we are monitoring the results.

Calls to the API, backend login, checkout errors, and other platform functions may have responded slowly or timed out.

The time range (in UTC) of the incident was 08:30 to 09:42 and 10:33 to 14:10

INVESTIGATING over 1 year ago - at 04/25/2022 01:40PM

We are continuing to investigate this issue.

INVESTIGATING over 1 year ago - at 04/25/2022 12:03PM

We are currently investigating an issue with our APIs that has led to an increase in error responses.

Latest FastSpring outages

Login and Latency Issues - 14 days ago
Database Problems - 2 months ago

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