Outage in FieldEdge

Login Error

Resolved Major
September 22, 2023 - Started 7 months ago - Lasted 3 days
Official incident page

Need to monitor FieldEdge outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including FieldEdge, and never miss an outage again.
Start Free Trial

Outage Details

We have discovered an issue connecting to some Microsoft services which is impacting the ability to login for some of our users. We have engaged Microsoft support and are working diligently to restore services as quickly as possible.
Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/25/2023 11:43AM

Microsoft has mitigated the issue with some of our member databases and all members have restored full access.

IDENTIFIED 7 months ago - at 09/24/2023 10:52PM

Our Engineering team has implemented a temporary read-only workaround for the application as Microsoft continues to work on mitigating the issue with the affected members.

MONITORING 7 months ago - at 09/24/2023 01:50AM

We have resolved the issue with connecting to Microsoft services and are in the process of returning members that had read-only access to full access.

IDENTIFIED 7 months ago - at 09/23/2023 12:23PM

Our engineering team is still diligently working with Microsoft to resolve this issue

IDENTIFIED 7 months ago - at 09/22/2023 09:32PM

Our engineering team is still working with Microsoft support to get a resolution as soon as possible.

IDENTIFIED 7 months ago - at 09/22/2023 06:30PM

Our engineering team is still working with Microsoft support to get a resolution as soon as possible.

IDENTIFIED 7 months ago - at 09/22/2023 05:08PM

Our engineering team is still working with Microsoft support to get a resolution as soon as possible.

IDENTIFIED 7 months ago - at 09/22/2023 04:02PM

We have successfully rolled out the read-only change.

Our engineering team is still working with Microsoft support to get a resolution as soon as possible.

We currently don't have an ETA on when a resolution will be available.

IDENTIFIED 7 months ago - at 09/22/2023 02:45PM

Our Engineering team has implemented a temporary read-only workaround for the application this workaround should be implemented within the next hour. However, some of our members may receive access sooner.

This means that while you can log in and view information, you cannot make any changes.

We are still working towards restoring full functionality to our affected members.

IDENTIFIED 7 months ago - at 09/22/2023 01:43PM

Our engineering team is diligently working on a resolution for our impacted members.

IDENTIFIED 7 months ago - at 09/22/2023 12:25PM

We have discovered an issue connecting to some Microsoft services which is impacting the ability to login for some of our users. We have engaged Microsoft support and are working diligently to restore services as quickly as possible.

Latest FieldEdge outages

Red Banner Twilio Issue - 9 months ago
Issue with login - 10 months ago

The easiest way to monitor FieldEdge and all cloud vendors

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3154 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime