Outage in Files.com

Issue Accessing Files Page When Connecting with Safari

Resolved Minor
September 06, 2022 - Started over 1 year ago - Lasted less than a minute
Official incident page

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Outage Details

We are actively investigating an issue with loading the Files page of the Web interface when connecting using Safari web browser. We will provide additional details as they become available. Customers with urgent questions are encouraged to contact our Customer Support team by email. Thank you for your patience.
Components affected
Files.com Web Interface
Latest Updates ( sorted recent to last )
INVESTIGATING over 1 year ago - at 09/06/2022 02:31PM

We are actively investigating an issue with loading the Files page of the Web interface when connecting using Safari web browser. We will provide additional details as they become available. Customers with urgent questions are encouraged to contact our Customer Support team by email. Thank you for your patience.

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