Outage in Flexera

Flexera One – IT Visibility – NA – GoodData Dashboards are Inaccessible

Resolved Minor
December 01, 2022 - Started over 2 years ago - Lasted 34 minutes
Official incident page

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Outage Details

Incident Description: Customers using IT Visibility may receive an error message while trying to access GoodData Dashboards. This is impacting NA customers only. Priority: 2 Restoration activity: Technical teams have been engaged and are currently investigating.
Components affected
Flexera IT Visibility
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 12/01/2022 09:43AM

The change has been reverted successfully. GoodData Dashboards are accessible now and health checks have also confirmed that the service has returned to its stable state. This incident has been resolved.

IDENTIFIED over 2 years ago - at 12/01/2022 09:30AM

We have identified the issue to be related to a scheduled release. The team is currently working on reverting the change.

INVESTIGATING over 2 years ago - at 12/01/2022 09:14AM

Incident Description:
Customers using IT Visibility may receive an error message while trying to access GoodData Dashboards. This is impacting NA customers only.

Priority: 2

Restoration activity:
Technical teams have been engaged and are currently investigating.

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