Flexera One - IT Asset Management - EU - Inventory Data Upload Delayed

This incident has been resolved.

Our technical team has taken the required steps to rectify the issue. Our health checks reflect positive outcomes, showing a reduction in the backlog. We will continue to monitor the situation and will keep you updated on any further developments.

Incident Description: We've been notified of customers encountering difficulties when accessing inventory data on the IT Asset Management platform. This could lead to delays in inventory data for some customers, specifically affecting the EU region, with other regions remaining unaffected.

Priority: P2

Restoration Activity: Our technical teams are actively involved and are evaluating the situation. Additionally, we are exploring potential solutions to rectify the issue as quickly as possible. We sincerely apologize for any inconvenience this may have caused.