Major · 5 days ago · lasted 5 days
Incident Description: We are presently experiencing an issue with our IT Visibility platform, resulting in data inaccuracies. Specifically, there is a potential for inaccuracies in customer data across various areas, including Flexera One Dashboards, Data Exports, API queries, and ServiceNow. Customers across all regions, including APAC, EU, and NA, could be affected by this issue. Priority: P2 Restoration Update: Our technical teams are actively addressing the problem and are diligently working towards a resolution. We apologize for any inconvenience this may have caused.
Major · 7 days ago · lasted about 6 hours
Incident Description: We are currently experiencing an issue with our IT Visibility Platform, potentially impacting customers in North America. As a result, customers may experience issues when accessing Flexera One UI Data Dashboards, Data Exports, API access, and ServiceNow integration. Priority: P1 Restoration Activity: Our technical teams are actively addressing the issue. We've observed some disruptions in our systems, and we're currently examining the situation.
Major · 18 days ago · lasted about 2 hours
Incident Description: The Flexera Documentation website is currently inaccessible. Customers attempting to access docs.flexera.com may encounter an error. Priority: P2 Restoration Activity: Our technical team is actively investigating the issue, and we sincerely apologize for any inconvenience this may have caused. We are diligently working on the solution.
Major · 21 days ago · lasted 3 days
Incident Description: We are currently facing a service degradation issue within our IT Visibility platform. As a result, customers may experience delays in accessing their inventory data. It is important to note that no data loss has occurred due to this problem, and it affects only customers located in North America (NAM). Priority: P2 Restoration Activity: We have observed delays in processing certain activities, with varying durations (1 to 24 hours) across different parts of our system. Our technical team is actively investigating the root cause and has taken actions to optimize system performance.
Major · 24 days ago · lasted about 2 hours
Incident Description: The planned maintenance for SaaS Manager - EU has exceeded its scheduled window, leading to potential customer impact. This may cause customers to encounter minor issues when accessing their apps' data within SaaS Manager. Priority: P2 Restoration activity: The scheduled maintenance procedures are currently in progress, and we do not have an estimated time for completion at this moment. Our technical team is actively monitoring the situation, and we will provide updates as they become available.
Minor · about 1 month ago · lasted about 2 hours
Incident Description: Due to an issue in the Flexera One UI, customers are currently unable to manage product access roles within Flexera One. Priority: 2 Restoration activity: Technical teams have been engaged and are currently investigating.
Get notified only when an outage impacts a certain component.
SaaS rules the world, and all teams depend on them to do their most productive work. IsDown helps you monitor all your cloud services, so you can focus on what matters.
Try it out! How much time you'll save your team, by having the outages information close to them?