Outage in Flexera

Flexera One UI - NA - Service Outage

Resolved Major

June 24, 2025 - Started 10 months ago - Lasted about 1 hour
Official incident page

Incident Report

Incident Description: We are currently investigating an ongoing outage affecting the Flexera One UI in the North America region. Customers may be unable to log in or access the platform at this time. Priority: P1 Restoration Activity: Our technical teams are actively investigating the issue and working to resolve it. A rollback of the most recent release is in progress as we take targeted steps to restore service. Further updates will be shared as we make progress.

Components affected

Flexera IT Asset Management - US Beacon Communication Flexera IT Asset Management - US Inventory Upload Flexera IT Asset Management - US Batch Processing System Flexera IT Asset Management - US Login Page Flexera IT Asset Management - US Business Reporting Flexera Cloud Cost Optimization - US Flexera Cloudscape Flexera IT Asset Management - US SaaS Manager Flexera IT Visibility US

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Latest Updates ( sorted recent to last )

RESOLVED 10 months ago - at 06/24/2025 01:58PM

The issue has been resolved, and the platform is fully operational. We have also completed validation to ensure everything is working as expected. No further problems have been observed, and this incident is now considered closed.

IDENTIFIED 10 months ago - at 06/24/2025 01:15PM

Incident Description: We are currently investigating an ongoing outage affecting the Flexera One UI in the North America region. Customers may be unable to log in or access the platform at this time.

Priority: P1

Restoration Activity: Our technical teams are actively investigating the issue and working to resolve it. A rollback of the most recent release is in progress as we take targeted steps to restore service. Further updates will be shared as we make progress.

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