Outage in Flexera

Cloud Management Platform - Self-Service Shard 4 - NA - Delay in launching the Cloud Apps and processing custom actions

Resolved Major
April 10, 2024 - Started 22 days ago - Lasted about 1 hour
Official incident page

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Outage Details

Incident Description: We are currently experiencing a service disruption that may affect customers' ability to launch Cloud Apps and process custom actions in the NAM region. Priority: P2 Restoration activity: Our technical teams are actively involved in evaluating the situation. Additionally, we are exploring potential solutions to rectify the issue promptly.
Components affected
Flexera Self-Service - Shard 4
Latest Updates ( sorted recent to last )
RESOLVED 22 days ago - at 04/10/2024 05:46AM

This incident has been restored.

MONITORING 22 days ago - at 04/10/2024 04:57AM

Our technical team has observed that the service is currently in the process of recovering, we will keep you posted as additional developments unfold.

INVESTIGATING 22 days ago - at 04/10/2024 04:50AM

Incident Description:
We are currently experiencing a service disruption that may affect customers' ability to launch Cloud Apps and process custom actions in the NAM region.

Priority: P2

Restoration activity:
Our technical teams are actively involved in evaluating the situation. Additionally, we are exploring potential solutions to rectify the issue promptly.

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