Outage in Flexera

Flexera One - IT Asset Management - NA - Delay in Task Processing

Resolved Major
March 21, 2024 - Started about 1 month ago - Lasted about 7 hours
Official incident page

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Outage Details

Incident Description: We are currently experiencing delays in task processing following a scheduled change last evening. Users may encounter delays in the processing of tasks submitted during this timeframe. This delay is due to batch server downtime, resulting in a backlog in task processing. Priority: P2 Restoration Activity: The delay in processing was due to a scheduling issue that occurred during yesterday's evening change. Processing was resumed shortly after, and we anticipate clearing the backlog within the next few hours. We apologize for any inconvenience caused and appreciate your patience as we work to restore normal operations.
Components affected
Flexera FlexNet Manager Suite US Batch Processing System
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/21/2024 11:55PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/21/2024 05:26PM

Incident Description: We are currently experiencing delays in task processing following a scheduled change last evening. Users may encounter delays in the processing of tasks submitted during this timeframe. This delay is due to batch server downtime, resulting in a backlog in task processing.

Priority: P2

Restoration Activity: The delay in processing was due to a scheduling issue that occurred during yesterday's evening change. Processing was resumed shortly after, and we anticipate clearing the backlog within the next few hours. We apologize for any inconvenience caused and appreciate your patience as we work to restore normal operations.

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