FlyData Status

Resolved APN1 Data Upload Error due to Invalid Data Format

Encountered data server load issue that caused Data Upload Errors to APN1 customers. We have already added two nodes to address the issue and currently repairing the sync for all affected applications.

Resolved <<RESOLVED>> Partial Degradation - USE1 Data Servers

The main cause was a sudden change of a network component by our infrastructure provider which affected our internal processes. Issue is now resolved and data replication is processing as expected.

Resolved Delayed sync for APN1

Some of the data servers in APN1 went down causing data parity issue for most of the applications in APN1 region. Servers impacted were immediately restarted and data parity issues have been repaired. Issue has been resolved and all affected applications have caught up with replication.

Resolved Agent server is hanging

One agent server in use1 is currently hanging that is affecting the some applications in US-EAST 1 . We are currently investigating the issue.

Resolved Delayed sync for few customers in USE1

One of Flydata's data server in USE1 suddenly lost connection at around 5:30PM UTC of August 27. The data server has been immediately restored after the issue was identified by the team. All applications impacted were "repaired" to ensure the replication is back on shape. After few hours of monitoring, all applications' replication are now back to normal.

Resolved Delayed sync for few customers in USE1

We noticed one of our data server nodes on us-east-1 region was not active due to a potential hardware issue with our provider. We are further monitoring and investigating the data server node issue and working on fixing the sync delay issue. We will keep you updated here.