Resolved Delayed replication for USE1 customers
Our internal server in USE1 are currently inaccessible. Our team is currently investigating on the issue. Next update will be in an hour.
Resolved APN1 Data Upload Error due to Invalid Data Format
Encountered data server load issue that caused Data Upload Errors to APN1 customers. We have already added two nodes to address the issue and currently repairing the sync for all affected applications.
Resolved <<RESOLVED>> Partial Degradation - USE1 Data Servers
The main cause was a sudden change of a network component by our infrastructure provider which affected our internal processes. Issue is now resolved and data replication is processing as expected.
Resolved Delayed sync for APN1
Some of the data servers in APN1 went down causing data parity issue for most of the applications in APN1 region. Servers impacted were immediately restarted and data parity issues have been repaired. Issue has been resolved and all affected applications have caught up with replication.
Resolved Agent server is hanging
One agent server in use1 is currently hanging that is affecting the some applications in US-EAST 1 . We are currently investigating the issue.
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