Outage in Forte

Intermittent Card Authorization Timeouts

Resolved Minor
September 13, 2023 - Started 8 months ago - Lasted about 2 hours
Official incident page

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Outage Details

We are currently investigating an incident related to intermittent authorization timeouts as of 05:14 PM. We are working with our vendor to identify the issue and work toward a resolution. We will provide more details related to this incident as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 8 months ago - at 09/13/2023 03:24AM

This incident has been resolved. If you continue to have issues related to authorizations, please contact our support teams at customerservice@forte.net.

MONITORING 8 months ago - at 09/13/2023 02:17AM

Intermittent authorization timeouts have subsided as of 06:27 PM PST. We are currently monitoring the system for stability and will provide more updates as we have them. Thank you for your patience.

INVESTIGATING 8 months ago - at 09/13/2023 01:43AM

We are currently investigating an incident related to intermittent authorization timeouts as of 05:14 PM. We are working with our vendor to identify the issue and work toward a resolution. We will provide more details related to this incident as they become available.

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