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This incident was resolved as of 05:19 PM PST on 11/21/2023. We apologize for any inconvenience this may have caused and welcome you to reach out to our Support Teams at customerservice@forte.net if you have any further questions or issues.
The issue has been identified and resolved. Transactions are now processing correctly. We will continue to monitor the system for stability. Next update in 30 minutes.
We are continuing to see authorization timeouts through the First Data gateway platform. We are working with our vendors to troubleshoot and hope to have a resolution soon.
We are currently investigating credit card authorization timeouts through the First Data gateway platform. Will update this incident as more information becomes available.
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