Outage in Forte

Connectivity Issues Impacting Multiple Products

Resolved Major
July 11, 2025 - Started about 2 months ago - Lasted about 6 hours
Official incident page

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Outage Details

We are currently investigating connectivity issues with our hosting provider. More information will be provided as it becomes available.
Components affected
Forte Dex Forte Secure Web Pay Forte IVR Payment System Forte Notification Services - Email Forte REST Web Services Forte BillPayIt Forte Checkout Forte Notification Services - Webhooks
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 07/11/2025 03:52AM

All services are functioning normally. This incident is now resolved.

IDENTIFIED about 2 months ago - at 07/10/2025 10:43PM

We have identified an issue with our service provider and have restored connectivity to our systems. We apologize for any inconvenience this may have caused and welcome you to reach out to our Support Teams at customerservice@forte.net if you continue to experience problems with any of our service platforms. We will continue to monitor systems for stability.

INVESTIGATING about 2 months ago - at 07/10/2025 10:25PM

We are currently investigating connectivity issues with our hosting provider. More information will be provided as it becomes available.

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