Outage in Forte

Forte IVR - Degraded Performance

Resolved Minor
August 11, 2025 - Started about 2 months ago - Lasted about 4 hours
Official incident page

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Outage Details

Teams are currently investigating a connection issue with the Forte IVR system. Merchants utilizing the toll-free number 877-690-3729 may be impacted. More information will be provided as it becomes available.
Components affected
Forte IVR Payment System
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/12/2025 01:15AM

This incident has been fully resolved. If you continue to experience connectivity issues with our toll-free IVR number, please reach out to our Support Teams at customerservice@forte.net and we will be happy to assist. Thank you for your patience.

MONITORING about 2 months ago - at 08/11/2025 09:52PM

Teams have confirmed connectivity has been restored. We will continue to monitor our systems for stability. Our apologies for any inconvenience this may have caused.

INVESTIGATING about 2 months ago - at 08/11/2025 09:14PM

Teams are currently investigating a connection issue with the Forte IVR system. Merchants utilizing the toll-free number 877-690-3729 may be impacted. More information will be provided as it becomes available.

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