Outage in Forte

Forte Verification Time Outs - Impact to Segment of Verification Users

Resolved Minor
December 22, 2021 - Started over 2 years ago - Lasted 3 months
Official incident page

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Outage Details

This morning, we began experiencing an increase in transaction timeouts that occurred on our platform impacting our Forte verification service. This incident did not impact all merchants with our Forte Verification services enabled. We have identified the issue impacting service with our vendor and will continue to monitor it. We apologize for any inconvenience that this may have caused. You may contact our Customer Service team at customerservice@forte.net if you have any further questions.
Latest Updates ( sorted recent to last )
RESOLVED over 2 years ago - at 12/22/2021 07:39PM

This incident has been resolved.

MONITORING over 2 years ago - at 12/22/2021 04:31PM

This morning, we began experiencing an increase in transaction timeouts that occurred on our platform impacting our Forte verification service. This incident did not impact all merchants with our Forte Verification services enabled. We have identified the issue impacting service with our vendor and will continue to monitor it. We apologize for any inconvenience that this may have caused. You may contact our Customer Service team at customerservice@forte.net if you have any further questions.

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