Outage in Frame.io
Degraded software performance
Resolved Major
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Outage Details
Latest Updates ( sorted recent to last )
Services have been restored. Again, we apologize for any issues this may have caused. For questions, please reach out to our support team through the chat, or email support@frame.io.
We have deployed a fix and services should now be restored. We are continuing to monitor, and apologize for any troubles this may have caused. For questions, please reach out to our support team through the chat, or email support@frame.io.
We have determined the root cause of the partial outage. We are working quickly to deploy a fix for this issue.
Users are currently experiencing delays while using Frame.io. This includes loading projects, uploading files, opening player pages, playing videos on the player page, opening Review/Presentation pages, and posting comments.
Our team is working to identify the root cause and implement a fix.
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