Is Frame.io Down? Frame.io status is operational

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Stats for Frame.io official incidents in the last 30 days

Number of Incidents

2 outages

Since last incident

13 days

Users reports for Frame.io in the last 12 hours

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Stay on top of Frame.io's current and past outages

Frame.io outages in the last 30 days per day

Minor · 13 days ago · lasted about 2 hours

Transcoding Errors

We are currently investigating reports of transcoding errors in frame.iol

Major · 13 days ago · lasted about 3 hours

API Connectivity

We are experiencing an api connectivity issue that is preventing users from logging in. We’re investigating at highest priority

Minor · about 2 months ago · lasted about 2 hours

Reported issues with some accounts loading

A small subset of accounts are experiencing issues loading Frame.io due to a data issue. We're actively working on resolving

Minor · 4 months ago · lasted about 10 hours

Degraded software performance

We are currently experiencing delays in uploads and transcoding media which may result in files taking longer than expected to appear in your account.

Major · 6 months ago · lasted about 2 hours

Users are currently unable to log in to Frame.io

Users are currently experiencing delays while using Frame.io. This includes loading projects, uploading files, opening player pages, playing videos on the player page, opening Review/Presentation pages, and posting comments. Our team is working to identify the root cause and implement a fix.

Minor · 6 months ago · lasted about 2 hours

Media transcoding delays

We are currently experiencing delays in transcoding media which may result in files taking longer than expected to appear in your account. The issue has been identified and delayed files will be available shortly.

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Frequently Asked Questions

Is Frame.io down right now? What is Frame.io current status?
Frame.io seems to be up and running. We've updated the status 16 minutes ago.
Was Frame.io down today?
Frame.io is up and running now. In the last 24 hours there was 0 outages.
I'm having issues with Frame.io, but the status is OK. What's going on?
There are a few things you can try:
  • Check the official status page for more information.
  • Check on the top of the page if there are any reported problems by other users.
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