Check if Frame.io is down, official outages, user-reported issues, and outages map.
Frame.io is working normally
Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.
IsDown has tracked 143 incidents since started monitoring Frame.io status in May 2020. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Frame.io outages and also issues that we're started by a spike in crowdsource reports.
| Date | Incident | Duration |
|---|---|---|
|
Oct 21, 2025
09:31 AM PDT
|
Minor
We are currently experiencing delays in transcoding media which may result in files taking longer...
|
about 5 hours |
|
Oct 20, 2025
02:41 AM PDT
|
Major
We are currently experiencing outages with our uploads and video playbacks. Our team is working w...
|
about 15 hours |
|
Aug 28, 2025
09:54 AM PDT
|
Minor
We are conducting a rollback to address customer reports having to due with filename issues when ...
|
8 minutes |
|
Aug 27, 2025
10:50 PM PDT
|
Minor
A third party vendor is currently undergoing a maintenance. This change will result in up to a ~3...
|
about 7 hours |
|
Jun 25, 2025
01:41 PM PDT
|
Minor
User settings are currently inaccessible. Our team is working to identify the root cause and impl...
|
about 2 hours |
|
Jun 03, 2025
05:35 PM PDT
|
Major
We are currently investigating this issue.
|
about 2 hours |
|
May 22, 2025
01:49 AM PDT
|
Major
The issue has been identified and a fix is being implemented.
|
32 minutes |
|
Mar 16, 2025
06:03 PM PDT
|
Major
We are investigating intermittent delays with asset uploads and transcodes for some users. For af...
|
about 2 hours |
|
Feb 13, 2025
06:49 AM PST
|
Major
We are seeing issues loading assets in v4
|
about 1 hour |
|
Dec 02, 2024
04:38 PM PST
|
Major
We are currently investigating and issue with v4 of the application returning erroneously permiss...
|
6 minutes |
See what users are saying about Frame.io issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.
Tara - File upload is not completing.
Daniel - I doesn't work to log in..
Jessica - I suddenly don't have access to any of my spaces! .
Vikas - Workspace not loading. Network calls show 429 Http Code - Too many requests.
Jake - Having issues logging into Frame.io.
Laura - Doesn’t let me access any links or log in .
Tobi - loading incredibly slow, or not at all. .
Ryan - All uploads getting stuck in 'queue' 9/3 @ 11:30a PST.
Sean - All of my folders say they are missing. None of my projects will load..
no - it's not loading at all on any computer or network.
| Component | Status | Details |
|---|---|---|
| Adobe Extensions status | OK | View details |
| API status | OK | View details |
| Email Notifications status | OK | View details |
| Final Cut Pro X status | OK | View details |
| iOS App status | OK | View details |
| Support Pages status | OK | View details |
| Webhooks status | OK | View details |
| Website (app.frame.io) status | OK | View details |
Users are monitoring tens of services with IsDown. Here are some that are monitored together with Frame.io. With IsDown you can get a bird's eye view of all your dependencies and how they are performing.
Video collaboration and review platform that integrates with editing software, offers API, webhooks, mobile access, and supports real-time notifications and feedback.
Monitoring Frame.io since May 2020
Tracking 8 Frame.io services and regions
9 incidents in 2025
IsDown is a status page aggregator that monitors if Frame.io and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Frame.io, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.
Every few minutes we go to the status page of Frame.io (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Frame.io's 8 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.
Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Frame.io and other services.
IsDown checks Frame.io official status page for major/minor outages or downtimes. A major outage is when Frame.io experiences a critical issue that severely affects one or more services/regions. A minor incident is when Frame.io experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Frame.io outage, we send you an alert and update your dashboard and status page.
Frame.io and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.
IsDown collects all information from the outages published in Frame.io status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.
Frame.io publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.
IsDown monitors Frame.io and all their 8 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.
Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Frame.io but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.
Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.
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Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Frame.io and other services.
Start Monitoring for Free
IsDown integrates with 20+ tools. Connect the status of Frame.io and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.
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Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Frame.io down?'
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While Downdetector relies on user-submitted reports to detect Frame.io outages, IsDown monitors Frame.io's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:
| Features |
|
Downdetector |
|---|---|---|
| Official Frame.io status page monitoring with real-time incident details. | ||
| Monitor 4,522+ services including Frame.io in a single dashboard. | ||
| Instant Frame.io outage alerts sent to Slack, Teams, PagerDuty, and more. | ||
| Combined monitoring of Frame.io official status and user-reported issues. | ||
| Maintenance feed for Frame.io | ||
| Granular alerts filtering by Frame.io components and regions. |
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Frame.io isn't down. You can check Frame.io status and incident details on the top of the page. IsDown continuously monitors Frame.io official status page every few minutes. In the last 24 hours, there were 0 outages reported.
Frame.io is currently operational. You can check Frame.io status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.
No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.
Currently there's no report of Frame.io being slow. Check on the top of the page if there are any reported problems by other users.
IsDown monitors the Frame.io official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.
Frame.io last outage was on October 21, 2025 with the title "Media transcoding delays"
Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Frame.io and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.
IsDown and DownDetector help users determine if Frame.io is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Frame.io's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.
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