Minor · 13 days ago · lasted about 2 hours
We are currently investigating reports of transcoding errors in frame.iol
Major · 13 days ago · lasted about 3 hours
We are experiencing an api connectivity issue that is preventing users from logging in. We’re investigating at highest priority
Minor · about 2 months ago · lasted about 2 hours
A small subset of accounts are experiencing issues loading Frame.io due to a data issue. We're actively working on resolving
Minor · 4 months ago · lasted about 10 hours
We are currently experiencing delays in uploads and transcoding media which may result in files taking longer than expected to appear in your account.
Major · 6 months ago · lasted about 2 hours
Users are currently experiencing delays while using Frame.io. This includes loading projects, uploading files, opening player pages, playing videos on the player page, opening Review/Presentation pages, and posting comments. Our team is working to identify the root cause and implement a fix.
Minor · 6 months ago · lasted about 2 hours
We are currently experiencing delays in transcoding media which may result in files taking longer than expected to appear in your account. The issue has been identified and delayed files will be available shortly.
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