Keep an eye on your services. Know when Frame.io is down or having problems.
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Frame.io Latest Incidents
Resolved Transcoding delays on some images
We are investigating an issue affecting new image uploads on some accounts with a static watermark enabled. Assets using Watermark ID are not affected.
Resolved Intermittent connectivity issues with Transfer App
We’re currently experiencing intermittent connectivity issues with our Transfer app. Our Engineering team is working to identify the root cause and implement a fix.
Resolved Intermittent delays with uploads and transcodes
We are presently investigating intermittent delays for some users in asset transcodes. For affected users, assets are uploading but you may experience a delay in initial playback until transcodes are complete.
Features & Benefits
All your services status in one place
Check the status of all your tools in one place. No more going to each one of the status pages and manage it one by one.
Real-time notifications on incidents
We monitor 24/7 and will warn when something happens. No more wasting time looking for why something doesn't work.
Notifications in your favorite channel
You can easily get notifications in your email, Slack, or Discord.
Monitor scheduled maintenances
Never be caught off guard again, with unexpected maintenance from your tools. Access to a feed of the next scheduled maintenances.
Integrate with your existing workflows
Easily integrate the notifications in your processes with Zapier or Webhooks.
Weekly digest
Every monday get a weekly digest of what happened in the previous week.
For every team in your company
Engineering
Add another dimension (external systems) to your monitoring data and complement it with the external factors. Monitor the tools from your development experience.
Customer Support
Know before your clients tell you. Anticipate possible issues and make the necessary arrangements.
Marketing
One of your competitors is down? Maybe a good time to spread the word about your service.
Monitor all your essential tools
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Step 1 Create an account
Start with a trial account that will allow you to try and monitor up to 30 services.
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Step 3 Set up notifications
You can get notifications through the mail, Slack or use Zapier or Webhooks to build your workflows.
FAQ
- Is Frame.io down?
- Frame.io seems to be up and running. We're updating the status regularly.
- I'm having issues with Frame.io, but the status is OK. What's going on?
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There are a few things you can try:
- Check the official status page for more information.
- How can I be notified when Frame.io is having issues?
- You can subscribe for updates on the official status page or create an account in IsDown. We will send you an email, Slack, or Discord in real-time when Frame.io has issues.
- Why should I subscribe to IsDown?
- We want to keep you updated on the status of the services you care about and impact your company. We'll keep you informed about the incidents that happen. You get a notification via email, Slack, or Discord when a service you monitor has issues or when maintenances are scheduled.
- What happens when I create an account?
- You'll have access to a 14-day trial in our Pro plan. You can cancel anytime. After 14 days, you'll need to subscribe to an actual plan to continue to use the service.
- How can I pay for a subscription?
- You can go to the Billing section in your account, and choose one of the plan. We've monthly and yearly options. We accept all major credit cards, Apple Pay, and Google Play. We use Stripe for payments.
- Can I get a refund?
- We'll refund your subscription if you cancel it until ten days after the subscription has started. No questions asked.
- You are missing one of the services I use. Can you add it?
- Sure thing! Just contact us, and we'll add it ASAP. Some services are more straightforward to add than others, but we're going to work to find the best solution.