Outage in Frame.io
Service was unavailable
Resolved MajorIncident Report
Summary AI Generated
Frame.io experienced a major outage lasting approximately 1.2 hours on September 1, 2026, during which the website (app.frame.io) and API were unavailable. The team began investigating at 10:18 AM ET, with systems stabilizing by 11:04 AM ET. The incident was fully resolved by 11:27 AM ET.
We are currently investigating the issue.
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Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/01/2026 03:27PM
This incident has been resolved.
MONITORING
2 days ago - at 09/01/2026 03:04PM
Systems have stabilized. We are continuing to monitor.
INVESTIGATING
2 days ago - at 09/01/2026 02:18PM
We are currently investigating the issue.
Latest Frame.io outages
Degraded generation of thumbnails on proxies on uploaded assets - about 1 month ago
Delays in generating thumbnails in proxies for uploaded assets. - about 1 month ago
Collection Viewing Outage - about 1 month ago
Issue with message delivery - about 1 month ago
Degraded software performance on processing uploads - about 2 months ago
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