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Outage in Frame.io

Degraded software performance iOS

Resolved Minor
October 23, 2026 - Started 7 days ago - Lasted 3 days
Official incident page

Incident Report

Summary AI Generated

Frame.io experienced degraded performance on its iOS app for approximately 61 hours, affecting Reviewers added to Shares on the latest iOS build. A fix was identified and shipped via a new app release, with users resolving the issue by upgrading to the current version. The incident was fully resolved upon confirmation that the update addressed the problem.

We've identified and have a fix for an issue affecting Reviewers added to Shares on the latest build for iOS.

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 10/26/2026 02:22PM

This incident has been resolved

MONITORING 7 days ago - at 10/24/2026 01:55PM

We have shipped a new release to the iOS app. Upgrading to the current version resolves the issue.

MONITORING 7 days ago - at 10/24/2026 01:34AM

We've identified and have a fix for an issue affecting Reviewers added to Shares on the latest build for iOS.

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