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Outage in Frame.io

Collection Viewing Outage

Resolved Major
July 28, 2026 - Started 2 days ago - Lasted 35 minutes
Official incident page

Incident Report

Summary AI Generated

Frame.io experienced a 35-minute major outage during which users were unable to view collections and certain UI elements displayed incorrectly. A fix was implemented and monitored before the incident was fully resolved.

Users were unable to view collections and some UI affordances were displayed incorrectly on the site,

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Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 07/28/2026 05:24PM

This incident has been resolved.

MONITORING 2 days ago - at 07/28/2026 05:14PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 2 days ago - at 07/28/2026 05:14PM

Users were unable to view collections and some UI affordances were displayed incorrectly on the site,

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