Outage in Frame.io
Degraded software performance
Resolved Minor
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Outage Details
Components affected
Frame.io Website (app.frame.io) Frame.io API Frame.io iOS App Frame.io Final Cut Pro X Frame.io Adobe ExtensionsLatest Updates ( sorted recent to last )
Our system delays are now resolved. We’re sorry for the troubles this may have caused. For questions, please reach out to our support team through the chat, or email support@frame.io.
We have deployed a fix that resolves degraded services and application delays. We are monitoring to ensure our systems continue to remain fully operational.
We are continuing to work on a fix for this issue.
Users are currently experiencing delays while using Frame.io. This includes loading projects, uploading files, opening player pages, playing videos on the player page, opening Review/Presentation pages, and posting comments. We have identified the issue and our team is actively working on a fix.
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