Outage in Frame.io
Media transcoding delays
Resolved MinorIncident Report
We are currently experiencing delays in transcoding media which may result in files taking longer than expected to appear in your account.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 10/21/2025 09:29PM
Upload and transcode latencies have returned to normal, and new uploads are processing as expected.
IDENTIFIED
1 day ago - at 10/21/2025 08:02PM
After identifying the underlying cause, we are continuing to investigate its impact on system performance.
IDENTIFIED
1 day ago - at 10/21/2025 06:33PM
We’ve identified an underlying cause and are continuing to investigate system performance.
INVESTIGATING
1 day ago - at 10/21/2025 05:48PM
Performance is improving across uploads and transcodes. We’re still monitoring and investigating latency.
INVESTIGATING
2 days ago - at 10/21/2025 04:31PM
We are currently experiencing delays in transcoding media which may result in files taking longer than expected to appear in your account.
Latest Frame.io outages
Media Services Outage - 3 days ago
Issues with filenames after uploading - about 2 months ago
Frame.io blog unavailable - about 2 months ago
Partial Outage - User settings - 4 months ago
Watermarking Issue - 5 months ago
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