Outage in Frame.io
Issue with loading comments
Resolved MinorIncident Report
Summary AI Generated
Frame.io experienced an issue where comments intermittently failed to load on shares, affecting some customers for approximately 1 hour. The problem was identified and a fix was implemented, with the incident fully resolved after a brief monitoring period.
We are investigating an issue affecting some of our customers, causing comments to intermittently fail to load on shares.
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Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 05/08/2026 12:48PM
This incident has been resolved.
MONITORING
9 days ago - at 05/08/2026 12:43PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
9 days ago - at 05/08/2026 11:56AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
9 days ago - at 05/08/2026 11:51AM
We are investigating an issue affecting some of our customers, causing comments to intermittently fail to load on shares.
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