Outage in Frame.io
Issue with message delivery
Resolved MajorIncident Report
Summary AI Generated
Frame.io experienced a ~5-hour incident where message delivery delays affected asset transcoding jobs. The team identified a subset of assets that failed to process correctly and resolved the issue by rerunning the affected transcoding jobs. The incident was fully resolved by July 23, 2026.
We are currently experiencing a delay in message delivery and are investigating.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 07/23/2026 04:28AM
This incident has been resolved.
MONITORING
2 days ago - at 07/23/2026 02:44AM
We are still working on rerunning jobs.
MONITORING
2 days ago - at 07/23/2026 12:03AM
We have identified the issue and are working on retranscoding a small number of assets that have experienced issues.
IDENTIFIED
2 days ago - at 07/23/2026 12:03AM
We have identified the issue and are working on retranscoding a small number of assets that have experienced issues.
INVESTIGATING
2 days ago - at 07/22/2026 11:35PM
We are currently experiencing a delay in message delivery and are investigating.
Latest Frame.io outages
Degraded software performance on processing uploads - 5 days ago
Degraded software performance on processing uploads - 11 days ago
Issue with mounted projects - 17 days ago
Investigating issue with new uploads - about 1 month ago
Degraded software performance - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
