Outage in Frame.io
Degraded software performance on processing uploads
Resolved MajorIncident Report
Summary AI Generated
**Frame.io – Degraded Upload Processing Performance** Frame.io v4 accounts experienced slow file upload processing for approximately 40 minutes on July 20, 2026. Engineers identified and isolated the affected systems, then scaled up resources to clear the resulting backlog. Normal operations resumed and the incident was resolved.
We are investigating reports of slow processing of new file uploads to v4 accounts on Frame.io.
Trusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 07/20/2026 08:41PM
This incident has been resolved.
MONITORING
5 days ago - at 07/20/2026 08:27PM
All backlog jobs have been processed and we are resuming normal operations. We will continue to monitor while it is resuming.
INVESTIGATING
5 days ago - at 07/20/2026 08:11PM
We have identified the issue and have isolated the systems it is on. We are increasing other resources to help work through the backlog faster.
INVESTIGATING
5 days ago - at 07/20/2026 08:02PM
We are investigating reports of slow processing of new file uploads to v4 accounts on Frame.io.
Latest Frame.io outages
Issue with message delivery - 2 days ago
Degraded software performance on processing uploads - 11 days ago
Issue with mounted projects - 17 days ago
Investigating issue with new uploads - about 1 month ago
Degraded software performance - about 2 months ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
