Outage in Frame.io

Degraded Performance

Resolved Major

March 17, 2026 - Started about 1 month ago - Lasted 31 minutes
Official incident page

Incident Report

Summary AI Generated

Frame.io experienced degraded performance affecting their website (app.frame.io), API, and support pages for 31 minutes. The incident impacted core platform functionality and user access to support resources. The team implemented a fix and confirmed resolution after monitoring the results.

We're experiencing degraded performance

Components affected

Frame.io Website (app.frame.io) Frame.io API Frame.io Support Pages

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/17/2026 04:22PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/17/2026 04:01PM

A fix has been implemented and we are monitoring the results.

INVESTIGATING about 1 month ago - at 03/17/2026 03:51PM

We're experiencing degraded performance

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