Outage in Frame.io

Issues with filenames after uploading

Resolved Minor

August 28, 2025 - Started 5 months ago - Lasted 8 minutes
Official incident page

Incident Report

We are conducting a rollback to address customer reports having to due with filename issues when uploading to Frame.io.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 08/28/2025 05:02PM

We have resolved the issue with a rollback of our code.

INVESTIGATING 5 months ago - at 08/28/2025 04:54PM

We are conducting a rollback to address customer reports having to due with filename issues when uploading to Frame.io.

Latest Frame.io outages

Degraded Performance - 4 days ago

Outage of Search service - 6 days ago

Degraded software performance - 3 months ago

Upload delays - 3 months ago

Media transcoding delays - 3 months ago

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