Outage in FreshBooks

FreshBooks - PDF Generation Not Working for Some Users

Resolved Minor
April 22, 2024 - Started 14 days ago - Lasted about 2 hours
Official incident page

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Outage Details

There’s currently an issue generating PDFs for invoices, estimates, and proposals on FreshBooks. We’ve identified the problem and are working to fix it, however you may be unable to generate PDFs at this time. Please check back for further updates.
Components affected
FreshBooks
Latest Updates ( sorted recent to last )
RESOLVED 14 days ago - at 04/22/2024 07:34PM

This incident has been resolved.

MONITORING 14 days ago - at 04/22/2024 07:09PM

We have fixed the issue affecting PDF generation and are monitoring the results.

INVESTIGATING 14 days ago - at 04/22/2024 05:48PM

There’s currently an issue generating PDFs for invoices, estimates, and proposals on FreshBooks. We’ve identified the problem and are working to fix it, however you may be unable to generate PDFs at this time. Please check back for further updates.

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